We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
You will need the receipt or proof of purchase to be eligible for a return.
To start a return:
Contact us at info@belladermmedspa.com or 763.494.9905 for any return questions.
If your return is accepted, we’ll email you a return shipping label and instructions on how and where to send your package. Items sent to us without first requesting a return will not be accepted.
Please note that returns must be sent to the following address:
7940 Main Street N, Maple Grove, MN 55369.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like special orders or items marked “final sale”. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
**If more than 15 business days have passed since approving your return, please contact us at info@belladermmedspa.com.
